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  2. eBikes & eMopeds

eBikes & eMopeds

App & Offering

  • Where does FREE NOW offer mopeds in the app?
  • Who can use mopeds via FREE NOW?
  • Why should I use FREE NOW for mopeds?
  • Where does FREE NOW offer Ebikes in the app?
  • Who can use Ebikes via FREE NOW?
  • Why should I use FREE NOW for ebikes?

Getting started

  • Are there any rules to follow?
  • How do I get my drivers license validated?
  • Which Driver's Licenses are accepted?
  • What do I have to do before my first ebike ride?

Payment

  • How much an moped rental costs through the FREE NOW app?
  • What payment methods are accepted for mopeds?
  • What payment methods are accepted for eBikes?

Rental & Trip

  • My helmet box won't open. Do what?
  • What should I do if I have an accident on a Emmy eBike?
  • Where should I report any damage to the moped?
  • How do I start a moped trip?
  • There's a helmet on the moped, do I have to wear it?
  • How does the parking mode work?
See all 10 articles
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