Your employer has given you a monthly allowance for your private transport needs. This mobility budget comes in the form of a monthly stipend (amount) that is loaded on a virtual credit card, provided by us in collaboration with VISA.
With this amount, you are allowed to pay for your transport, whether in the FREE NOW app or outside (online payments or using the card as a contactless payment method).
Depending on the arrangement you have with your employer, your monthly budget runs across each calendar month and resets/refreshes on the first day of any new month.
Can I go over budget and what happens if I do?
Going over budget is not yet possible. This means that if the cost of your chosen service exceeds the amount you have available on your card, you will not be able to use it. Remember that you can always use the cheapest available transport option (such as scooters, bikes, etc.) to use up your entire budget before it expires.
What happens to my remaining budget if I don't spend it by the end of the month?
Any unused budget does not carry over to the next month, so make sure you use it before you lose it. Fortunately, there are lots of low-cost options you can take advantage of, if you’ve still got a little left over, for example, scooters and electric bikes.