If you need to let your driver know something before the ride, you have the option in the app to type a short message that they will see as soon as they accept your booking.
To add a message to your driver, follow these instructions:
- Open your app
- Enter your pick-up point and your destination. You will see all the fleet choices
- Tap on your desired vehicle and select “Message driver” under Preferences
- Add your message to your driver and press 'Save'
- Go back to the previous screen and order your taxi. This message will be visible to the driver that picks up your booking
In case you wish to call your driver, this can only happen after they have accepted your booking. For more information on this, you can follow the instructions on 'How can I contact my driver once I've booked my trip?'.