When booking a ride, additional fees may apply depending on the selected service/fleet, payment method, as well as the time and location of your trip. These fees may include a Service fee, Waiting time fee, High demand fee, Reservation fee, Central London fee, Booking fee, etc.
To ensure full transparency, you’ll always receive an estimated breakdown of all applicable fees along with a brief explanation before confirming your booking.
Here’s how you can view these details:
- Open the app and enter your destination
- Tap on the arrow next to your preferred fleet option
- Locate the trip details section
- Select ‘Price Breakdown’ to see a comprehensive overview of potential fees
Once you’ve reviewed the details, you can confidently book your ride!
Please note that promotional vouchers, credits, or discounts cannot cover these additional fees.
Find more information on our Fee Policy.