Waiting fees are a per-minute charge which starts 2 minutes after a driver (only applies for PHV rides) has arrived at your pickup location. This fee helps compensate the driver's efforts and time spent waiting.
You'll receive a notification when the waiting fee counter has begun, and it will continue until the driver starts the journey.
If you're unable to meet the driver at the pickup location in under 5 minutes and you or your driver cancel - you'll only be charged the trip cancellation fee. The waiting fee is only charged if the trip is completed.
| Price per minute | €0,25 |
| Minimum chargeable time | 2 min |
| Maximum chargeable time | 6 min |
| Total waiting time |
8 min |
Got another question? Reach out to our Support Team. They'll be happy to help!