Waiting fees are a per-minute charge which starts 2 minutes after a driver (only applies for PHV rides) has arrived at your pickup location. This fee helps compensate the driver's efforts and time spent waiting.
You'll receive a notification when the waiting fee counter has begun, and it will continue until the driver starts the journey.
|Price per minute
|Minimum chargeable time
|Maximum chargeable time
|Total waiting time
If you're unable to meet the driver at the pickup location in under 5 minutes and you or your driver cancel - you'll only be charged the trip cancellation fee. The waiting fee is only charged if the trip is completed.