Taxi (Black Cab)
- Open up the FREE NOW app and enter your destination into the ‘Where are you going' tab.
- This will take you through to the main fleet selection screen (Image 1). Select ‘Later’ to open the prebooking screen.
- You can select a time between 10 minutes and 4 days in advance (Image 2). Click save to proceed.
- You will be returned to the main screen (Image 3). The confirmation button will show the date and time you have selected for your prebooked ride. Press this to confirm.
- The confirmation screen will appear showing the date, time, and both pick-up and drop-off address for your prebooking is scheduled for (Image 4). Click ‘Done’ to complete the prebooking process.
You can prebook a Taxi for any date and time up to four days in advance, however, a minimum of a 10-minute notice is required.
Allocating a driver may take longer for prebooks than you are used to with the instant hails, you will receive a notification as soon as we have found a driver for your prebook job.
Note: Did the date reset? If so, there are no Taxis available for the requested time slot. Simply try and move your prebook time by 5-10 minutes.
If you'd like to cancel your prebooking, follow our steps in 'How do I cancel a prebooking?'.