With FREE NOW you can reserve a taxi with a minimum of 30 minutes up to 4 days in advance.
- Open the app and enter your origin and destination
- On the service options screen, select the 'Reserve' option and then click 'Later'
- Select the date and time* you want the taxi and press 'Continue'
- Check that all the information is correct (origin, destination, payment method and date and time). If you need to correct the time and date, click 'Edit'
- Finally, confirm your order. Your booking will appear in the 'Bookings' tab in the top left corner of the main screen
*Has the date been changed? If so, there are no taxis available for the requested time slot. Simply try to change the time of your advance booking by 5 to 10 minutes.
On advance bookings, driver assignment may take longer than you are used to with on-the-spot requests. Your request will then appear as 'Accepted', but it does not mean that you have already been assigned a driver.
As soon as a driver has confirmed your request, you will receive a notification. Make sure you see the word "Confirmed". You will have the details of the taxi driver and the vehicle 15 minutes before the time of the service.
Tip: If your pick-up point is the airport and you don't know exactly when you will arrive, you can always request your taxi 30 minutes before you land or request it via the App when you pick up your luggage.
How do I change my booking details?
In case you have already confirmed your booking, but need to change it, you will need to cancel it and send a new request. For more information on how to cancel your booking, please see the article 'How do I cancel a prebooking?'.