The amount you're pre-authorised depends on the type of trip you're trying to book and your payment method:
If ordering using a credit or debit card:
|
Vehicle Type Ordered |
Specific Destination Entered |
No Destination Entered |
|
Black Cab or Black Cab Eco |
The estimated fare or a minimum pre-authorisation of £10 |
Flat £25 pre-authorisation |
|
Ride or Ride EV (Private Hire Vehicle) |
Quoted fare is pre-authorised |
Option not available |
If ordering using Apple Pay or a prepaid card:
|
Vehicle Type Ordered |
Specific Destination Entered |
No Destination Entered |
|
Black Cab or Black Cab Eco |
Flat £25 pre-authorisation |
Flat £25 pre-authorisation |
|
Ride or Ride EV (Private Hire Vehicle) |
Quoted fare is pre-authorised |
Option not available |
Why is there a flat £25 pre-authorisation on some Black Cab orders?
Unlike our 'Ride' fleets, Black Cab fares are not fixed and are based on the meter in the vehicle. Therefore, to ensure payments are successful we set a flat pre-authorisation based on our average ride prices.