If you need to add the promo code to your account you can do so in the 'Vouchers and credits' tab.
Once your promo code is added to your account it should automatically apply when you order a rental. By default, vouchers are used in order of soonest expiry, but if you would like to swap them you can do so by tapping the green voucher details on the scooter order screen and selecting the one you want to use.
If there is anything further that we can help with don’t hesitate to contact our Passenger Care team directly. They’ll be happy to help!