In London we, along with our partners at TIER, highly recommend you wear a suitable helmet while using your eScooter, however, it is not currently mandatory to do so according to Transport for London guidelines.
If there is anything further that we can help with don’t hesitate to contact our Passenger Care team directly. They’ll be happy to help!
If you are scooting outside of the UK, please check with your local support team for local regulations. You can contact them here.