When logging into either the FREE NOW driver app or the Driver Portal you can use the same credentials for both.
- When logging in, your username will be your phone number with +44 at the beginning, instead of the 0
- If you cannot remember your password, then you can reset it by using the 'Forgotten password?'
- A new screen will open. Here, you just need to enter your username, keeping in mind the format in step 1, and tap on the 'Send me the link' button
If you’re still having trouble accessing the portal, contact our Driver Care Team directly. They’ll be happy to help.