To unlock your eScooter using the FREE NOW app follow the steps below.
- Open the FREE NOW app,
- Select the 2-Wheels tab at the bottom of the map,
- Select an eScooter near you, or use the QR scanner to scan the QR code on the vehicle. You will need to make sure the FREE NOW app has permission to access your camera in your phone settings,
- Confirm any payment and promo information,
- Add and verify your driving license if you haven't already.
- Complete the safety quiz when prompted,
- Slide to start your rental
If there is anything further that we can help with don’t hesitate to contact our Passenger Care team directly. They’ll be happy to help!