To reset your password click on the link below and enter your email address. In a few minutes, you'll receive an email with additional instructions for resetting your password. The email will be sent to your registered FREE NOW email address.
Via the app
If you are not logged in, please follow the steps below:
Step 1: Open the app and tap on 'Login' (Image 1).
Step 2: Click 'Request a reset' (Image 2)
Step 3: Enter your email address and click 'Send'.
We will then send you a link via email with further instructions for resetting your password.
If you are already logged in, please follow the steps below:
Step 1: Click on your profile icon in the top right-hand corner (Image 1)
Step 2: Click on your profile icon at the top of the menu screen (Image 2)
Step 3: Click 'Change Password' (Image 3)
Step 4: Enter your current password associated with the FREE NOW app. After this, enter your new chosen password, and repeat this process once more in the box below. (Image 4)
Note: If your email address was entered incorrectly at sign-up and you cannot access the app, please submit a request here so we can delete your account. After your account has been deleted you can create a new one.