New Customer promo codes are only valid for new passengers on their first booking. This means the user should have never used the app before.
To enjoy your voucher properly, check the following rules:
- This only applies to trips paid via the app from personal accounts.
- Discounts are not transferable or combinable.
- They are not compatible with business account payments.
- Can be used for Black cabs, rides, eBikes or eScooters.
- Always check your voucher details and Ts&Cs. Every discount has an expiration date and specific Terms & Conditions.
- They are automatically applied in chronological order of expiry unless you manually assign them before ordering your trip/rental (here is how to do it!).
If you're still experiencing issues with your promo code, reach out to our Passenger Care Team.