If you've had an issue with your FREE NOW driver, our team would like to hear about it!
Once a trip has been completed on the FREE NOW app, you have the option of rating the driver and vehicle, as well as leaving extra feedback.
We recommend leaving as much information as possible, as this will help our team effectively address the feedback.
If you've been involved in a serious incident during your trip, please read our article on How can I report a safety issue that happened during my FREE NOW trip?
Got another question? Reach out to our Customer Care Team. They'll be happy to help!