FREE NOW is committed to delivering an exceptional quality of service. This being said, if our users are not completely satisfied, our team would like to hear about it!
Once a trip has been completed on the FREE NOW app, users have the option of rating the driver/vehicle as well leaving extra feedback (Image 1) Once this feedback has been received, a member of the support team will reach out in order to address any concerns.
Alternatively, feedback can be left by submitting a request to our support team by clicking here.