Do you have a new phone number or did you accidentally enter the wrong email address?
Not to worry, changing your profile information has been made easy! Please click on the information you are wishing to change below. We have provided step-by-step instructions on how you can do this. Before you proceed, please know profile changes can only be made in the mobile app and cannot be changed in your online browser.
I wish to...
How can I update my phone number?
Step 1: Click on your profile icon in the top right-hand corner (Image 1)
Step 2: Click on your profile icon at the top of the menu screen (Image 2)
Step 3: Click on your phone number (Image 3)
Step 4: Enter your new phone number and press send (Image 4). You will receive a confirmation text
How can I change the email address connected to my FREE NOW account?
Step 1: Click on your profile icon in the top right-hand corner (Image 1)
Step 2: Click on your profile icon at the top of the menu screen (Image 2)
Step 3: Click on your email address (Image 3)
Step 4: Enter your new email address and password associated with the FREE NOW app (Image 4).
How can I create a new password?
Step 1: Click on your profile icon in the top right-hand corner (Image 1)
Step 2: Click on your profile icon at the top of the menu screen (Image 2)
Step 3: Click 'Change Password' (Image 3)
Step 4: Enter your current password associated with the FREE NOW app. After this, enter your new chosen password, and repeat this process once more in the box below. (Image 4)
Please note, if you have forgotten your current password please click here.