If you've forgotten your password and can't log into the app, check out our article on how to reset your password.
If you're simply wanting to change/update your existing password, the steps couldn't be easier! To change your password in-app follow our steps below.
- Click on your profile icon in the top right-hand corner of the FREE NOW app homepage (Image 1)
- Click on 'Edit' located in the top right-hand corner(Image 2)
- Click 'Change Password' (Image 3)
- Enter your current password associated with the FREE NOW app.
- After this, enter your new chosen password, and repeat this process once more in the box below (Image 4)
- Click 'Save' in the top right-hand corner
Are you still having difficulty updating your profile information? Reach out to our Passenger Care Team. They'll be happy to help!