As soon we correctly locate you on the map, you can enter your destination to see an overview of your trip.
If your location cannot be located on the map, you can do it manually by entering your street and house number. To do so, tap the address field and enter your street and house number choosing the correct one from the drop-down list. We recommend that you input the most accurate address possible, including a house number if appropriate, as this will help your driver find you.
Once your pick-up has been set, enter your drop-off address by tapping "Enter destination", then select your preferred way to travel from the fleet types available.
You can choose between a Black Cab (Taxi), or a Private Hire Vehicle (PHV) with additional options to choose an Electric or Large vehicle. When you enter all the above information, tap "Order now" at the bottom of the screen.
The app will automatically send your request to all nearby drivers that match your booking options. As soon a driver accepts your order, you will get a notification letting you know that they are on the way. The message will include their photo, and the license plate number to help you find the right FREE NOW vehicle.
You can track the arrival of your car live on the FREE NOW map and will automatically be informed as soon as it arrives.