Check out the steps below in order to find out how to add a voucher or promo code via the FREE NOW app:
- Open up the FREE NOW app and tap the profile icon in the top right corner
- This will take you through to the main menu screen (Image 2). Select ‘Vouchers and credits’ to open the voucher page
- Select the 'Enter promo code' option to enter the relevant code (Image 3). If you have existing vouchers on your account tap the (+) button in the top right-hand corner of the 'Vouchers and credits' page
- Once you've entered the promo code, select the save option (Image 4). Your voucher will then be filed under 'Vouchers and credits'
Important notes regarding vouchers and promo codes:
- Vouchers and promo codes cannot be applied to trips that have cash as the selected payment method
- Only one promo code or voucher may be redeemed per trip
If you're still having issues applying your voucher/promo code, please contact our Passenger Care Team directly. They’ll be happy to help!