Transopco UK Ltd
Great Suffolk Street
London SE1 0BS
The Data Protection Officer can be most easily reached via: https://support.free-now.com/hc/en-gb/requests/new
II. Purpose of the processing:
FREE NOW wants to support your wellbeing and your health. Therefore we will reimburse you for a trip to or from a Covid-19 vaccination centre. In order to receive the reimbursement you need to provide us your receipt of the FREE NOW trip to or from the vaccination centre and the confirmation letter of the Covid-19 vaccination appointment via the above form. After validation of the documents by one of our staff members we will reimburse you accordingly to the credit card used to settle the trip.
III. Personal data being processed i.a.:
first name, surname, date of trip, pickup and destination address, time of booking, first 6 and last 4 digits of your credit card, appointment details for Covid-19 vaccination
IV. Legal basis:
The processing of your personal data is based on your freely given consent according to Art. 6 (1) a) in connection with 9 (2) a) GDPR. Taking part in our reimbursement program is completely voluntarily. Please understand that you can only receive a refund, when you initially provide the described data. Out of the data we could draw the conclusion that you received the Covid-19 vaccination. Therefore we have taken additional technical and organisational measures to protect your personal data. We keep the data only as long as it is required to validate the reimbursement and will regularly delete them after 14 days. You can withdraw your consent anytime with effect for the future, which means that we will delete your personal data immediately by contacting us at: https://support.free-now.com/hc/en-gb/requests/new
V. Recipients and third country transmission:
The data you provide to us will be transmitted to our customer service software provider via the form you fill in. This may include the transfer of your personal data to countries outside of the European Union or the European Economic Area, e.g. USA. We have concluded Standard Contractual Clauses with our service provider located outside of the EU / EEA and have implemented additional technical measures to ensure an adequate level of data protection.
VI. Rights of Data Subject:
You have the right to access your personal data processed by FREE NOW (Art. 15 GDPR), as well as the right to rectification (Art. 16 GDPR), the right to erasure (Art. 17 GDPR), the right to restriction of processing (Art. 18 GDPR) and the right to data portability (Art. 20 GDPR), subject to the relevant legal requirements. In addition, you have the right to object to the processing under the statutory conditions (Art. 21 GDPR) or to withdraw any consent you have given at any time with effect for the future (Art. 7 (3) GDPR). Further you have the right to lodge a complaint with a supervisory authority.