Great question! From 250 points you can try your luck by spinning our loyalty wheel to win a discount or a free trip on your next journey*. Not into games? Visit our gift shop and buy a discount or even a free trip with your points.
Check out the steps below in order to access the loyalty page, loyalty wheel, and gift shop on your FREE NOW app!
- Open up the FREE NOW app and tap the profile icon in the top right corner.
- Tap 'Loyalty Programme"
- From here you can check out your current Loyalty Point balance, your status and redeem your points for discounts on trips or take a spin of 'The Wheel'
*100% off up to £12 off, valid on all fleet types in the UK.
If there is anything further that we can help with don’t hesitate to contact our Passenger Care team directly. They’ll be happy to help!