How can I recognise a prebook offer?
Ride offers appear in the same way as a standard booking. However, they will be clearly marked with a black icon identifying the ride as a 'Prebook'. This icon will also show the prebooking time. You should accept the ride and proceed to the pickup location. We will time the offer so there is as little waiting time as possible. We will inform your rider when you are at the pickup location but as always if you don’t see them, please give them a call.