The short answer is yes! FREE NOW loyalty points do expire.
Points earned in the first six months of the year will be valid until the end of the year. Points earned in the last six months of the year will be valid until the 30th of June the following year.
In order to check the expiration of the loyalty points, please follow the steps below:
- Open up the FREE NOW app and tap the profile icon in the top right corner.
- Tap 'Loyalty Program".
- Your current point balance is shown in the top right-hand corner.
- For more details on the expiry tap the points for a breakdown.
If there is anything further that we can help with don’t hesitate to contact our Passenger Care team directly. They’ll be happy to help!