Great news! We've introduced prebookings to our PHV ‘Ride’ fleet. This allows riders to request a ride in the future using the prebook feature.
How do prebookings work?
You’ll receive the ride offer as normal. The only change will be that you’ll see “Prebook” and the required time of pickup on the ride offer (Image 1 below). You should accept the ride and proceed to the pickup location. We'll time the offer so there is as little waiting time as possible.
We'll inform your rider when you're at the pickup location but as always if you don’t see them, please give them a call.