We would never want our passengers to feel unsafe whilst travelling in a FREE NOW vehicle. If you feel that you are in immediate danger, please, contact the emergency services on 999.
Our Passenger Care team is operational 24 hours a day and can be reached via +44 (0) 203 966 6933. Important: This number is applicable to the UK only!
Alternatively, you can contact our Passenger Care Team directly. They'll be happy to help!
FREE NOW wishes to be a responsible and proactive PHV and TAXI booking service provider in every market we operate within, with safety being our utmost priority. This means that we will engage with local authorities, regulating bodies, and other agencies as necessary to ensure that our platform is a safe and professional service for our drivers and passengers