Prebook allows the passenger to book their trip in advance. Drivers can see and choose these jobs from the 'Prebooks' list in the app.
To find the prebook list:
- Open up the FREE NOW app
- Tap the ticked calendar icon in the top left-hand corner (image 1)
- Prebook jobs will appear (Image 2)
You can start the trip when you are on your way, up to 1 hour before the prebooked time. Activating the Prebook puts you into a job flow like any regular booking.
On the Prebook Page (top left), there are three tabs:
- All: This will show any available bookings along with the urgent pre-bookings, which will grant you an instant driver priority status once the journey is complete.
- Filtered: This lets you filter the Prebook jobs available to help you find the ones you are after. These options include: filtering for airport jobs, hotel jobs, VIP jobs, business jobs, and more.
- Mine: This tab holds the bookings you have accepted, you can come here to check the booking time and activate the journeys when ready. If you have problems activating a prebooking, try restarting the app, otherwise please contact our Driver Care Team directly. They’ll be happy to help.