Fares are charged by the meter. This is a requirement of the area FREE NOW operates in as per TfL/council regulations.
Passengers are given an estimated upfront fare via their app, however, this is not a fixed price. You can enter the final metered fare in-app at the end of the trip. Find more about how to enter a fare into the app, here.
We only offer fixed fares on trips to/from Heathrow Airport and London zones 1-2. When a fixed fare job offer is sent through, a green banner will appear on the top of the offer card with the price so you can see it before making the decision to accept the job.
You will not be able to make any adjustments to a fixed fare - the payment will be processed automatically at the end of the trip.