Surge pricing is an increase in the final fare (excluding fees) of Ride trips* (PHV, private car) and can be up to 3 times the original price.
When there is high demand in a specific area and there aren't enough drivers to fulfil this demand, we apply surge pricing to attract more drivers.
See the surge pricing symbol when choosing the fleet type.
How to see the full price breakdown?:
- Tap on the purple arrow of the fleet you want to look into
- Find the trip details
- Select 'Price Breakdown'
*does not affect Taxi trips (Black Cab).
Got another question? Reach out to our Support Team. They'll be happy to help!