You can activate your next prebook job 1 hour in advance of the pickup time. To do so, please follow our steps below:
Step 1: Go into the ‘Mine’ tab on your prebook list and select the upcoming prebook. (Image 1)
Step 2: Tap the ‘Activate job’ when you’re ready to make your way to the customer. (Image 2)
Please note: If you do not activate the job by 20 minutes before the pickup time, you will be forced to activate or cancel the job.
Once you activate your prebook, make your way to the pick-up location.
Make sure you arrive at the pick-up point before the allocated pickup time on the prebook job.
Please only tap ‘Arrived’ within five minutes of the requested time, as the passenger will be notified that you are outside.