Airport drop off and pick up parking charges are automatically reimbursed and shown in the trip summary of your app at the following rates:
Drop off:
- Heathrow - No drop off charge
- Gatwick - £5.00
- Stansted - £7.00
- Luton - £5.00
- London City - No drop off charge
Pick up:
- Heathrow - £5.10
- Gatwick - £5.00
- Stansted - £10.00
- Luton - £5.00
- London City - £3.50
Please note that:
- We do not offer pick-up at London Southend airport.
- We do not operate an airport queueing system, so parking fees for longer than 10 minutes are at your own expense.
- In the unlikely event that your airport parking fee is not automatically applied in the app, please complete the following:
- Take a screenshot of the trip
- Send the screenshot to our Driver Care Team directly and use the subject line 'Missing Airport Fee'. They'll be happy to help!