Here are a few tips you can follow to help make sure you receive ride offers via the FREE NOW Driver app:
Allow Location Access
To be offered rides on FREE NOW the driver app needs access to your location. You will need to make sure this is allowed in your phone settings - the exact instructions differ depending on whether you are on an iOS or Android device.
Slide the button at the top of the screen to green.
Short but effective. This will let us know you're available to take rides.
Make sure you get a notification sound whenever you are offered a ride:
- Open the FREE NOW Driver app
- Open the menu (top right)
- Click on 'Settings'
- Select the sound you want
Top tip: Make sure the sound is turned up on your phone!
If you have followed all of the above steps and still don't seem to be getting any ride offers, then feel free to contact our Driver Care team at email@example.com.