Normally, the billing period is from Monday to Sunday (calendar week). In the case of the end of the month, the billing period will run from Monday to the last day of the month of the following week, splitting the week in two.
At the end of the month, you will receive two separate payments via bank transfer and two invoices sent to your email:
- One invoice will correspond to the days worked until the last day of the month.
- The second invoice will correspond to the remaining days worked that week for the new month.
This means that in the week that closes the current month, the payment is made until the last day, and the remaining amount is paid the following week.
For example, for the last week of January 2023:
You will receive an invoice and payment for services rendered from Monday 23 January to Tuesday 31 January; and you will receive another invoice and payment for services rendered from Wednesday 1 February to Sunday 5 February.
No worries about it, an email is sent with the separately invoiced amounts indicating the corresponding days for payment.
Please note that the processing of payments may be delayed due to national holidays. We always try to speed up so that the payment runs in the normal way, and if there are any changes in the payment time, you will be notified.
You can also get the same documents and weekly invoice through the FREENOW Portal, section 'Invoices'.
If you notice any delay or error in your payment, contact our Support Team.