Your loyalty tier refreshes monthly as it is based on the number of trips you completed via the FREE NOW driver app in the previous calendar month.
Once your loyalty tier is set for the current month, it can't be changed.
If you wish to reach a higher loyalty tier for the next calendar month, you'll need to complete more trips during the current month.
The number of trips needed for each loyalty tier may change from month to month depending on passenger demand and other factors.