Your loyalty tier refreshes monthly as it is based on the number of trips that you completed on FREE NOW in the previous calendar month.
Once your loyalty tier is set for the current month, this cannot be changed.
If you wish to reach a higher loyalty tier for the next calendar month, you will need to complete more trips during the current month.
Please note that the number of trips needed for each loyalty tier may change from month to month depending on passenger demand and other factors.