To update your driver's licence (bill/badge)
You can easily update your vehicle registration/taxi licence through the FREE NOW Driver Portal. To do so, follow the steps below:
1. Open your driver app and go to the Menu > Account > 'Documents'
2. Log in to the Driver Portal using the same login details that you use for logging in to the app
3. Once there, you will have the option to upload your Bill/Badge by selecting 'Upload new document'
4. Take a new photo or select one from your device gallery and upload your document
To update your vehicle registration
- Open your driver app and go to the Menu (bottom right corner) > Account > Vehicles
- Select 'Taxi Registration plate'
- Add your vehicle details here and submit it
Any of these updates will remain pending until approved by our Driver Team. This can take up to 24 hours depending on the time of submission.
If your taxi licence has expired, then you will not receive any job offers until this is updated and approved.