We are sorry to hear that a passenger has caused damage to your vehicle.
- Please send the full details of the incident to our Driver Care Team. We take these cases very seriously and we will investigate this further, before taking the appropriate action against the passenger.
- Please note that FREE NOW is not liable for damage incurred to your vehicle while driving with us. You will need to contact your insurance provider to make a claim for the cost of the damage.
- If you choose to refer the matter to the police, we will always assist in their enquiries.