If you wish to change personal details such as your phone number or email address please send an email request to our Driver Care Team by submitting a request below.
If you are requesting a change of phone number, please include your current phone number registered to your FREENOW account as well as the new number you wish to change it to.
Please note: When submitting the request you do so from the email address registered to your FREENOW account.
You will also be required to verify the following information before we make any updates to your account:
- Date of Birth
- Private Hire Licence Badge Number
Please include the information above with your request submission.