If you wish to change personal details such as your phone number or email address please contact our Driver Care Team directly. They'll get this updated for you.
If you are requesting a change of phone number, please include your current phone number registered to your FREE NOW account as well as the new number you wish to change it to.
Please note: When submitting the request please do so from the email address registered to your FREE NOW account.
You will also be required to verify the following information before we make any updates to your account:
- Date of Birth
- Private Hire Licence Badge Number
Please include the information above with your request submission.