If you would like to change the bank details which FREE NOW uses for your twice-weekly payments, please submit a request to our Driver Care Team.
Please send an email request that includes:
- Sort Code
- Account Number
- Account Name
For security reasons, you will need to also send us the following information before we make any updates to your account:
- Date of Birth
- Private Hire Licence Badge Number
It is vital that you send the request from the email address registered to your FREE NOW Driver account, or your request will not be accepted.
Please be sure to double-check that the new bank details you are submitting are correct. Any errors could lead to your payment being sent to the incorrect account, and the funds may not be retrieved.
Finally, please note that for security reasons we cannot accept requests to update your bank details over the phone.