A customer may wish to change their destination, or make a detour or stop during the course of their ride. They will need to do this themselves via the passenger app.
What happens to the price of the trip if the passenger changes the destination/makes a detour?
When they make a request to change the destination, the app will automatically calculate a new fixed fare, including a recalculation of the part of the ride already completed.
Please note: The original surge value from when the ride was first requested will continue to apply if the passenger changes the destination.
How will I know if the passenger has changed the destination?
If a passenger submits a change of destination, you will receive a pop-up in your driver app advising you that the destination has changed, as well as the new price of the ride.