In case of an accident, firstly, please ensure the safety of yourself, anyone else in the vehicle and any other people involved. Once safe, please contact our partner:
COOLTRA:
Email: info@cooltra.com
EMMY:
Service line: 030 220 124 40
Email: kontakt@-sharing.de
TIER: (https://www.tier.app/help/)
Service line: +49 30 568 386 51
Email: support@tier.app
Please note: Mopeds are currently not available in the UK