Before starting your rental, just make sure you have enough battery and internet on your phone, so you are able to unlock and lock the vehicle. Also, set your Bluetooth on!
Then, simply click on the eBike tab of the FREE NOW App and select a bike on the map. You can either directly begin your rental by clicking "Start".
Sometimes, depending on the provider, you will need to scan with the App the QR code on the bike chosen. For those cities where the vehicle has a chain lock in the basket, a code will be shown in the App. Use this code to unlock the chain lock.
Before every ride, do a safety check:
- Are the brakes working?
- Are the tires undamaged?
- Do the lights work?
- Does the bike have enough battery?
If you encounter any problems, please contact the eBike supplier directly: