You are able to pause your rental as many times as you'd like, as long as it doesn't exceed the maximal rental duration. Go shopping or pop into the coffee store, the eBike will wait for sure. Just use the in-app Pause function. After your break, simply end the Pause/Parking mode in your App to unlock the eBike and continue riding!
However, there are some rules and fees depending on your eBike provider.
We’ll continue charging the same rate per minute. You will not pay for pausing during your free daily 10 minutes, however, your minutes will continue to be counted - more info about the Pause mode here.
We’ll continue charging the same rate per minute which is used in your city – more info about the pricing here. You must pause in a “P” parking spot if they appear on the map – leaving your bike outside these spots for more than 10 minutes will result in a fine.
During the pause function, the bike will not be able to be moved, but you will still pay the price per minute. After 2 hours, the rental will automatically end.
Got another question? Reach out to our Support Team. They'll be happy to help!