The final price depends on the type of FREENOW service. Is always informed in the trip section of the app and in the invoice sent via email after the completion of the trip.
Taxi (Black Cab)
The taximeter calculates the fare. The price in the app is an approximate fare to give a rough idea of the final cost which may vary depending on the actual final destination, length, weather, traffic, road closures, etc. It is also subject to extra fees. For more details on the breakdown of a metered fare, tap here.
Ride (PHV, private car)
It is a fixed fare, not subject to change, but to extra fees.
The fare is 20% above regular rides, excluding all extra fees and tolls.
If you still don't understand the price you've paid, reach out to our Passenger Care Team. They'll be happy to help!