In the event of an accident, please, first of all, ensure the safety of yourself, any other passengers in the vehicle, and anyone else involved.
If necessary, immediately call the police (110) or emergency services (112) and wait until the police take charge of the accident. Make sure that the situation is cleared up. Once safe, contact our car sharing partner:
MILES
Click on the Help button in the App during an active rental in order to call Customer Support. Or write an email to hello@miles-mobility.com
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Contact Customer Support
ZITY
France > bonjour@zity.eco / +33 9 88 29 06 60
Madrid > hola@zity.eco / +34 91 150 11 18
Italy > ciao@zity.eco / +39 02 9445 8181
Please note: Car Sharing is currently not available in the UK