Important: Carsharing is currently not available in the UK. Only available in Germany, Austria, Spain, France, Poland and Italy.
MILES
Fuel the car at any gas station and hand in the receipt to MILES to request a reimbursement. On the inside of your vehicle's fuel cap, you will find the exact type of fuel you should use. Please, fill up the vehicle completely, the fuel is on us!
You can also click on the help button in the app during an active rental to call customer service or write an email to hello@miles-mobility.com
SHARE NOW
If the car's fuel is empty*, park it or move it to the side of the road to a safe place and contact our Support Team: Customer Support
*In this case you may be charged an additional management fee in accordance with our T&C.
SIXT
Call the SIXT Roadside Team on +1 (888) 749 8227, option 6.
ZITY
If the car's fuel is empty*, park it or move it to the side of the road to a safe place and write or call our Support Team:
France > bonjour@zity.eco / +33 9 88 29 06 60
Spain > hola@zity.eco / +34 91 150 11 18
Italy > ciao@zity.eco / +39 02 9445 8181
ELOOP
Traficar
Utilize the fuel card on the driver's side sun visor to refuel the vehicle (check the fuel type on the pump). Generate a pin in the app by tapping the fuel pump icon. For petrol cars, use PB 95 petrol, and for diesel cars, use diesel fuel. If no fuel card is in your vehicle, reach out to our partner:
traficar@traficar.pl / + 48 123 000 330