Important: Car Sharing is currently not available in the UK. Only available in Germany, Austria, Spain, France and Italy.
MILES
You will find a fuel card in the glove compartment, which is accepted at every Total and Aral gas station in Germany. Don't forget to put it back, otherwise, you can't end the ride! You will find the PIN for refuelling on the vehicle view under the section "Refuelling" in the App. Put the vehicle into parking mode. Please fill up the vehicle completely, the fuel is on us!
SHARE NOW
If the car's fuel is empty*, park it or move it to the side of the road to a safe place and contact our Support Team: Customer Support
SIXT
Call the SIXT Roadside Team on +1 (888) 749 8227, option 6.
ZITY
If the car's fuel is empty*, park it or move it to the side of the road to a safe place and write or call our Support Team:
France > bonjour@zity.eco / +33 9 88 29 06 60
Spain > hola@zity.eco / +34 91 150 11 18
Italy > ciao@zity.eco / +39 02 9445 8181
ELOOP
*In this case you may be charged an additional management fee in accordance with our T&C.