Important: Car Sharing is currently not available in the UK. Only available in Germany, Austria, Spain, France and Italy.
To begin a trip, make sure the Bluetooth and Location settings are on, and simply click on the Car Sharing tab of the FREE NOW app.
Select the vehicle that suits you best on the city map by clicking "Reserve vehicle". A reservation time of 10 or 15 minutes (depending on the provider) will automatically appear and count down until you start your booking. Otherwise, it will expire. Once you arrive at your car, directly begin your rental by clicking 'Start' or 'Unlock'.
Important: Before taking the road:
- Take a look at the electric charge level of the chosen car to make sure you have enough capacity for your trip before starting your rental.
- Check if your car has any marks or damage. This is unlikely, but if it happens, swipe the rental details tab appearing at the bottom of your screen and contact the Support team of our partners via the button "Help".
MILES
For more information about how to unlock and start your rental, please visit their official website: How do I unlock the vehicle?
SHARE NOW
For more information about how to unlock and start your rental, please visit their official website: How do I rent keyless cars?
SIXT
For more information about how to unlock and start your rental, please visit their official website.
ZITY
For more information about how to unlock and start your rental, please visit their official website: How to start the Zity car?
ELOOP
There is no key. Once you’re standing next to the vehicle and ready to go, tap ‘Start rental’ and it will automatically unlock. Bear in mind that if you don’t move the car in the next 5-10 mins, the doors will automatically lock. For more information, visit our partner's official website.
Got another question? Reach out to our Support Team. They'll be happy to help!