Drivers have the ability to rate their passengers after every trip. The 'Rating' you see on your app is the average of all ratings you've received. You cannot see what individual drivers rated you.
FREE NOW strongly encourage passengers and drivers to leave ratings following their trips in order to ensure we have an accurate representation of how well the trip went.
To further ensure the safety of FREE NOW drivers, they also have the ability to block abusive passengers from riding with them in the future.
To view your passenger rating:
- Tap the 'profile' icon in the top right-hand corner (Image 1)
- You'll see your rating in the bar at the top of the menu (Image 2)