You can now choose Apply Pay as an in-app payment method for the FREE NOW app.
If you have Apple Pay already on your phone then it will automatically be available to use as a payment method, so there’s no need for you to add it manually.
You can check if it's been added to your account by following these steps below:
Step 1: Open the FREE NOW app and click on the 'Profile' icon (Image 1)
Step 2: Click on the 'Wallet' tab (Image 2)
Step 3: You will be able to see the Apple Pay option under 'Payment Methods' (Image 3)
Booking a 'Taxi' (Black Cab) trip using Apple Pay
When you book a Taxi using Apple Pay, FREE NOW places a temporary £25 hold on your account to confirm that your payment method is valid, called a pre-authorisation. A successfully performed pre-authorisation provides the payer and the payee with the certainty that a later payment will work without any issues.
Once your trip has been completed the pre-authorisation is turned into a charge, but if the fare is less than the pre-authorised amount of £25, then any remaining amount will be voided and released back to you.
If the booking is cancelled then FREE NOW will also void the transaction and the pre-authorisation will be released.
While FREE NOW immediately voids the transaction, it may take up to a week for your funds to be released, depending on your bank's policy. If you wish to find out more, please contact your bank directly.
Will FREE NOW perform a pre-authorisation for each trip request?
No. It is FREE NOW's intention to keep the amount of performed authorisations as low as possible. Please understand that FREE NOW cannot share any details on which trips will be affected by a pre-authorisation.