You can now choose Apply Pay as an in-app payment method for the FREE NOW app.
If you have Apple Pay already on your phone then it will automatically be available to use as a payment method, so there’s no need for you to add it manually.
You can check if it's been added to your account by following these steps:
- Open the app and go to your Profile > Wallet
- The Apple Pay logo will be visible
Booking a 'Taxi' trip using Apple Pay
When you book a Taxi using Apple Pay, FREE NOW places a temporary £35 hold on your account to confirm that your payment method is valid, called a pre-authorisation.
Once your trip is over the pre-authorisation is turned into a charge, but if the fare is less than the pre-authorised amount of £35, then any remaining amount will be voided and released back to you.
If the booking is cancelled then FREE NOW will also void the transaction and the pre-authorisation will be released.
While FREE NOW immediately voids the transaction, it may take up to a week for your funds to be released, depending on your bank's policy. If you wish to find out more, please contact your bank directly.
Please note that if you book a 'Ride' (Private Hire Vehicle) using Apple Pay, we will just pre-authorise the fixed fare quoted at the time of booking.