Are you wanting to make a stop along the way or take a detour during your FREE NOW trip? This couldn't be easier! Follow the steps below on how to do this.
- During your trip, you will be shown a live booking screen that shows you how much longer your trip has to go before you reach your initial destination (Image 1). To change this:
- Tap "Change drop-off" in the bottom left-hand corner (Image 1), and enter your new drop off information (Image 2)
- Your fare will then be recalculated and a new quote will be displayed based on the updated details. All you'll need to do is tap 'Confirm new fare' and your drop off address will be successfully changed
Please note: if you're taking a trip in a 'Ride' (Private Hire Vehicle) and request an extra stop or a detour, the app will automatically calculate your new fare. If the new fare is higher than the original fare, your bank will either create a second pre-authorisation to cover the difference, or cancel the original pre-authorisation and create a new one for the revised amount. This will depend on your bank provider. Find more on pre-authorisations, here.
Got another question? Reach out to our Customer Care Team. They'll be happy to help!